Size guide
- Wrap a soft tape measure around your dog’s neck, where the collar sits.
- Slide two fingers under the tape so it isn’t tight.
- Pick the size whose range includes that number. Between sizes? Go up.
| Size | Fits necks | Good for |
|---|---|---|
| S | 6–9" | [e.g. puppies, toy breeds] |
| M | 9–13" | [e.g. small to medium breeds] |
| L | 12–20" | [e.g. medium to large breeds] |
still unsure? send me a photo, I’ll help!
Shipping & returns
How much is shipping in Canada?
[Flat rate $X, free over $X. Ships from [CITY] with [carrier].]
How long until it arrives?
[Ships in X business days, then usually X to X days across Canada.]
Do you ship outside Canada?
[Your policy.]
Wrong size? Can I exchange?
[Return and exchange window, condition, and how to start one.]
Care
Washing
[How to wash: hand wash, cold, air dry?]
Hardware
[How to keep buckles shiny.]
Safety
[Supervision and fit advice, e.g. check fit weekly for growing puppies.]
Contact Mom
Questions about sizing, an order, or a custom request? Every message is read by a real person in our family.
[email]@joopjoop.ca · replies within [X] days